Hacking is not a big problem and can be resolved. One out of three people are facing such problems. All you have to do is to be serious on your securities issues. At first check whether your Gmail account is really hacked or not if you can login change original password and update to it. Then after check your secondary email/secret question/mobile phone numbers have not been changed or not.
- Go to: Settings > Accounts and Imports > Google Account Settings. From there, look under personal settings; you can change your password, as well as your password recovery options. You should change everything.
- If you are not able to log in, go to: https://www.google.com/accounts/recovery and reset your password, either through the secondary email address, mobile phone number, or your secret question. Fast thinking and fast acting is your best bet for getting through this situation unscathed. If the hacker has already changed your secondary address and/or your secret question you will have to start dealing with Google directly and prepare to fill out a form.
- If you can’t remember your secret question answer, or it has been changed, go to this page: https://www.google.com/support/accounts/bin/request.py?hl=en&contact_type=acc_reco&ara=2&ctx=acc_reco&rd=1 and tic the box that says “No” indicating that you were unable to regain access to your account using the above methods. The form is relatively short and straightforward and will allow Google to establish that you are the correct and true owner of the account. If you don’t already have a secondary email address, now is probably a good time to set one up.
- You should send an email to friends/family/business contacts associated with your Gmail address and warn them that your account was hacked and that they should ignore suspicions communications from it until further notice. Post a similar message to any social networking sites you belong to until situation is under control.
- A brief that you need to be updated are mentioned below:
- Account Security:
Settings > Accounts and Import > Google Account Settings > Change Password
Settings > General > Signature
Settings > General > Vacation Responder [be sure it hasn’t been turned on]
Settings > Accounts and Import > Send Mail
Settings > Filters
Settings > Forwarding and POP/IMAP > Forwarding
Settings > Forwarding and POP/IMAP > POP Download [disabled]
Settings > Forwarding and POP/IMAP > IMAP Access [disabled]
To achieve total Gmail security, you should never use the same password from another site. From your inbox, scroll down to the bottom, just below where your account storage is displayed. If you click on the “details” button you will see all recent account activity, including IP addresses and methods of entry – browsers, POP3, etc. If another user logs into your account while you’re in it, that status will change, and announce that another user is logged into the account, and display their IP address. Now you’ve got the power to potentially catch a hacker before your account is messed with. Now repeat the first step change your password immediately. Not a foolproof system, but in this world of account hijacking, every little bit helps to reduce other possible crimes.